Terms of service
Shipping Policy
Order Processing Time
All orders are processed and prepared for shipping within 2 to 10 business days. You will receive an email notification with shipping details and tracking number once your order has been dispatched.
Delivery Time
Delivery times depend on the shipping carrier and destination location. Below are the estimated delivery times for some major regions:
- Germany: 2-3 business days.
- France: 2-5 business days.
- Netherlands: 2-5 business days.
- Spain: 5 business days
- Rest of Europe: Delivery may take longer, depending on the destination and shipping carrier.
Important Note: While we make every effort to ensure your order arrives as quickly as possible, final delivery times are subject to the shipping carrier and external factors beyond our control. However, we are constantly working to provide you with the best service and ensure your order arrives on time.
Thank you for trusting us. Your order is very important to us, and we are committed to getting it to you as quickly as possible!
Return and Exchange Policy
As our products are cosmetics, we do not accept returns or exchanges. All sales are final.
If your order arrived damaged, please contact us at info@nabacosmetics.eu and we will provide a solution as soon as possible.